Product Quality & Sample Policy

At Shahalammarket.com, we understand that product quality is an important consideration for retailers, resellers, distributors and wholesale buyers.

When purchasing products in bulk, buyers should review product specifications, quality, packaging and supplier terms before confirming an order.

This page provides general guidance about product quality, inspection and sample purchases when dealing with businesses across Shah Alam Market Lahore.

Product Quality

Products available through different suppliers may vary in quality, materials, specifications, brands, packaging and manufacturing standards.

Buyers should carefully review the available product information and contact the supplier if they require additional details.

Before placing a wholesale order, confirm:

• Product material and specifications.
• Size, colour and available variations.
• Brand or manufacturer details, where applicable.
• Packaging and quantity per carton.
• Product condition and quality.
• Warranty or guarantee, if offered by the seller.
• Applicable minimum order quantity.

Requesting a Product Sample

If you want to inspect a product before purchasing in bulk, you may ask the supplier whether a sample is available.

Sample availability and pricing depend on the individual seller.

A sample can help buyers evaluate product quality, appearance, material, size and suitability for their business.

Sample Payment Adjustment Against Bulk Orders

Where the seller offers our described sample-credit arrangement, the following process applies:

1. The buyer selects a product and requests a sample.
2. The buyer pays the applicable sample price.
3. The sample is provided according to the seller’s agreed arrangement.
4. The buyer evaluates the sample.
5. The buyer places an eligible bulk order with the same seller.
6. The sample payment is adjusted against the qualifying bulk order.

Under this arrangement, the sample cost can effectively become 100% free after the qualifying bulk purchase because the amount paid for the sample is credited against the order.

Important: The sample is not free at the time of purchase. The buyer must pay for it first. The credit is conditional on placing a qualifying bulk order with the same seller.

Sample Credit Conditions

Before purchasing a sample, confirm the following with the supplier:

• Whether the sample-credit offer is available.
• The sample purchase price.
• The minimum qualifying bulk order quantity or value.
• The time limit, if any, for placing the bulk order.
• Whether the credit applies to the same product only.
• How the sample payment will be adjusted.
• Any additional conditions set by the seller.

If the buyer does not place a qualifying bulk order, the sample payment is not automatically refundable.

Product Inspection Before Bulk Purchase

We recommend checking samples or inspecting products whenever possible before placing a large order.

If a sample is unavailable, request detailed product photographs, videos, specifications and other relevant information from the seller.

Product Differences and Variations

Product images and descriptions are provided to help buyers understand available products. Actual products may have differences in colour, packaging, appearance or specifications depending on the supplier and stock.

Confirm important product details directly with the seller before purchasing.

Damaged, Defective or Incorrect Products

If products arrive damaged, defective or different from the confirmed order, contact the supplier promptly.

Provide:

• Your order details.
• Product name and quantity.
• Clear photographs or videos.
• A description of the issue.
• Relevant delivery or payment information.

The seller should review the issue and discuss an appropriate resolution according to the agreed terms and applicable law.

Please also read our Refund & Returns Policy.

Important Information

Shahalammarket.com helps buyers discover wholesale products and suppliers across Shah Alam Market Lahore. Individual sellers are responsible for confirming product specifications, sample availability, product quality information and applicable sample-credit conditions.

Nothing in this policy removes any rights that buyers may have under applicable law.

Contact Us

If you have any questions about this Product Quality & Sample Policy, please contact us:

Email: info@shahalammarket.com
Phone: 0333-565-8729
WhatsApp: 0333-565-8729
WhatsApp Link: https://wa.me/923335658729
Availability: 24/7
Website: https://shahalammarket.com/

Shah Alam Market Lahore
Your Trusted Guide to Wholesale Shopping in Lahore.