Privacy Policy

Shah Alam Market Lahore
Effective Date: 01-01-2026

Welcome to Shah Alam Market Lahore. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our wholesale website.

1. Business Model Disclosure

Shah Alam Market Lahore operates as a wholesale sourcing and intermediary platform. We work with multiple independent vendors and manufacturers.

We do not maintain physical stock of all listed products. Our role is to act as a business bridge between buyers and third-party sellers, facilitating wholesale transactions and coordinating orders.

Product availability depends on vendor stock and market conditions at the time of order confirmation.

2. Information We Collect

We may collect the following information:

• Full Name
• Phone Number
• Email Address
• Business Name
• Shipping Address
• Payment Details (for order processing)
• Information submitted through enquiry forms or WhatsApp

We only collect information necessary to process wholesale orders, coordinate with vendors, and provide customer support.

3. How We Use Your Information

Your information is used to:

• Process and coordinate wholesale orders with vendors
• Confirm advance payments
• Arrange shipping and logistics
• Respond to inquiries
• Improve our services
• Communicate order updates

Your information may be shared with relevant vendors or logistics partners strictly for order fulfillment purposes. We do not sell, trade, or rent your personal information to unrelated third parties.

4. Payment & Shipping Policy

• We operate as a wholesale business only.
• Orders are processed only after full advance payment is received.
• Delivery/shipping charges are managed and paid by the buyer.
• We are not responsible for delays caused by vendors or courier services.

5. Sample Policy

• Product samples are available.
• Buyers must pay for sample handling and shipping charges.
• Once a bulk order is confirmed and full advance payment is received, the sample amount will be adjusted in the final order price.

6. No Refund & No Replacement Policy

• All wholesale sales are final.
• We do not offer refunds or replacements once the order is confirmed and payment is made.
• Buyers are encouraged to request samples before placing bulk orders.

7. Data Protection

We take reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.

8. Third-Party Services

We may use third-party vendors, suppliers, courier companies, or payment service providers to complete transactions. These services operate under their own privacy policies.

9. Changes to This Policy

Shah Alam Market Lahore reserves the right to update this Privacy Policy at any time. Changes will be posted on this page.

10. Contact Us

If you have any questions regarding this Privacy Policy, please contact us through our Contact Page or WhatsApp.